Case Study: Delta Dental’s Threat Intelligence

Impact: More relevant threat intelligence in half the time

A complete picture of emerging threats in only 15 minutes

A streamlined and effective intelligence-gathering process

The customer: Roger, Senior Security Engineer, Cyber Risk Management Solutions, Delta Dental: Roger monitors vulnerabilities and threats for Delta Dental, the leading dental insurance provider in the US. Every week, he puts together a risk advisory report that goes out to approximately fifty people in the infrastructure and application teams.

The challenge: spending hours manually monitoring vulnerabilities.

Monitoring emerging threats and vulnerabilities used to involve visiting dozens of threat intelligence websites each day.

The solution: Gathering intelligence in one place with Feedly. The vulnerability management team uses Feedly to gather, prioritize, and manage all of the intelligence on critical vulnerabilities in a single place.

The results: Better intelligence gathered in half the time. With Feedly, the vulnerability management team at Delta Dental spends 50% less time gathering intelligence and monitoring threats — and the data they gather is more relevant, too. They gather insights from millions of different sources in near real-time, so get the complete picture on emerging threats.

The client: A small vulnerability management team

On any given day, Roger has a lot on his plate: he’s in charge of vulnerability management for Delta Dental, the United States’s leading dental insurance provider. His responsibilities include identification, analysis, validation, and remediation of all vulnerability risks.

Roger tracks vulnerabilities on a daily basis to monitor critical and emergent threats. One of the most important and time-consuming aspects of his job is the weekly risk advisory report he puts together for Delta Dental’s infrastructure and application teams. With the information Roger gathers each week, his colleagues can fix vulnerabilities and update software to keep their entire network secure.

The challenge: Spending hours each week manually researching and tracking vulnerabilities

The vulnerability team’s threat assessment process used to look like this: Every day, Roger would manually visit multiple threat intel websites. He’d also work through dozens of more generic sources like news websites, Google, and LinkedIn to track and monitor vulnerabilities that could have serious consequences for his company. Every day he looked at urgent and emerging threats, and once a week he compiled a report with information for relevant stakeholders. The information-gathering process took hours each day.

The solution: Feedly, A risk advisory tool to fill gaps in the vulnerability management process

One of the biggest vulnerabilities that an enterprise like Delta Dental faces is outdated or unsupported application software. Large companies use hundreds of different tools to run smoothly, and in worst-case scenarios, a small bug can take down a whole system. Roger now uses Feedly AI to gather, analyze, and prioritize intelligence from millions of sources in near real-time, so that the vulnerability management team can see it all at once, in one place. Instead of spending hours manually gathering data, Roger can easily find the most up-to-date information on software releases and patches, zero-days, exploit databases, and more.

Monitoring vulnerabilities for products and vendors in their supply chain

Roger takes three main steps to prioritize critical vulnerabilities affecting products and vendors used by Delta Dental: He sets up Feedly AI Feeds to track critical vulnerabilities related to specific products and vendors. He checks Feedly daily to find and research high-priority CVEs that could impact Delta Dental. He then brings those CVEs into Kenna to help prioritize their remediate and communication strategy with Delta Dental’s stakeholders. He uses this intelligence to build his weekly report and create recommendations for fixes and patches for the infrastructure and applications teams.

Spotting critical issues faster

In addition to using Feedly as a risk advisory tool for weekly non-emergency vulnerability reports, Roger uses Feedly daily to spot critical issues and flag them right away. In minutes, he can get a complete picture of an emerging threat from multiple sources, instead of relying on any single report from one company.

The results: More relevant threat intelligence in half the time

Instead of spending eight to twelve hours putting the risk advisory report together each week, Roger now only needs four or five. By using Feedly for Threat Intelligence, he’s cut the amount of time he spends gathering intelligence about emerging vulnerabilities in half. But perhaps even more importantly, the team can now gather better intelligence with much less effort.

Today, when it comes to investigating vulnerabilities, Roger’s first step is always to check Feedly. It’s become an indispensable tool in his cybersecurity arsenal.

Fill the gaps in your risk advisory process

Feedly for Threat Intelligence can help you gather intelligence and monitor emerging threats in near real-time.